About us

Elite Hot Tub & Swimming Pool Maintenance is a full-service Hot Tub & Swimming Pool company founded in 2022 by Simon Beattie and Zachary Ord. Simon has been working in the Hot Tub installation and repair industry for over 16 years with many local and national companies, namely Canadian Spa where he was the lead repair technician for the UK. Zach has been working in hot tub water care and maintenance for holiday properties and private residences since 2016 and is a full Member of the Institute of Swimming Pool Engineers (MISPE). After working together for many years we decided to combine our expertise!

Based in Windermere in the Cumbrian Lake District, our main aim is to provide a one-stop-shop service for hot tub and swimming pool owners with a range of services unique to the area including, regular water care, repairs for all makes and models of hot tubs, air source heat pumps for hot tubs and swimming pools, filter media replacement and much more.

Our Values

  • We are committed to safety.
    We are fully compliant with industry guidance and codes of practice. We are extremely supportive of frequent water replacement and third party laboratory sampling of our pool and hot tub waters in order to verify that our safety procedures are working to control the risks. We carry robust insurances for our regular maintenance and repairs to offer peace of mind for our customers.

  • We are committed to the environment.
    We strive to do our part in protecting the environment and lowering our carbon footprint and that of our customers. As such we are one of the only hot tub maintenance companies to dechlorinate discharged water. We also offer energy and carbon saving options in our air source heat pumps.

  • We are committed to integrity.
    Being honest and accountable in our successes and shortcomings is one of the main principles on which we operate. Our regular maintenance customers can see exactly what we do every time we visit their hot tub or pool in their own online portal. We share every laboratory test result and risk assessment with our customers with clear communication on what we do and why.

We are here to help

Whether you already have a swimming pool or hot tub and have a problem or you’re thinking of adding one to your holiday property, we offer free and impartial advice to get you started.